Global OfficeWorks - GLOW Network Problem due to hardware issue – Incident details

GLOW Network Problem due to hardware issue

ResolvedMajor outage5 hours 11 minutes

Affected

GLOW ISP1 - MEGA Speed

Major outage from 2:00 AM to 7:11 AM

GLOW ISP2 - PLDT

  • ResolvedUTC

    Internet is now back.

    • Issue with Switch 2 (tp-Link) - Replacement & Configuration done
  • InvestigatingUTC

    Internet issue due to problem with Switch 2 (tp-Link)